Google Called About My Incomplete Listing: Is it Legit?

You've received a call from someone claiming to be from Google, informing you that your Google My Business (GMB) listing is incomplete. While it's tempting to trust a call from a seemingly official source, it's essential to proceed with caution.

Why You Shouldn't Complete Your Listing Over the Phone

Scam Alert: Unfortunately, many of these calls are scams designed to steal your personal information or sell you unnecessary services.
Security Risks: Sharing sensitive information over the phone can compromise your business's security.

Inaccuracy: Providing information verbally can lead to errors or omissions in your GMB listing.

Time-Consuming: The process can be lengthy and frustrating compared to managing your listing online.

How to Handle the Situation

Ignore the Call: Hang up immediately if you feel uncomfortable or suspicious.
Verify the Caller: If you're unsure, ask the caller for their name, contact information, and reason for calling. Then, independently verify their credentials through Google's official channels.
Manage Your Listing Online: The safest and most efficient way to complete your GMB listing is through the Google My Business website or app.

Tips for Protecting Yourself

Be Wary of Urgent Requests: Legitimate businesses typically won't pressure you to provide information immediately.
Never Share Sensitive Information: Avoid sharing personal or financial details over the phone.
Verify Information Independently: Always cross-check information with official Google sources.
Report Suspicious Activity: If you believe you've been a victim of a scam, report it to the appropriate authorities.
By following these guidelines, you can protect your business and maintain control over your Google My Business listing.

Would you like to learn more about how to complete your Google My Business listing correctly?

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